Archive for January, 2013

Harlan Co EMA & E-911 CodeRED & CodeRED Weather Warning

Monday, January 7th, 2013

Harlan County has recently updated its account with Emergency Communications Network, providers of the CodeRED high-speed notification solution and the CodeRED Weather Warning service. This no-charge update will allow message recipients to easily identify calls coming through the systems. Message recipient’s Caller ID will read Emergency Communications Network or 866-419-5000 for CodeRED calls. And for CodeRED Weather Warning calls, either Emergency Communications Network or the number 800-566-9780 will appear on Caller ID displays. 

David McGill, Harlan County Emergency Management Director, cautioned that such systems are only as good as the telephone number database supporting them. “If your phone number is not in the database, you will not be called.” One of the reasons the CodeRED system was selected is it gives individuals and businesses the ability to add their own phone numbers directly into the system’s database, this is an extremely important feature.

 The CodeRED system provides Harlan County officials the ability to quickly deliver messages to targeted areas or the entire county. No one should automatically assume his or her phone number is included. If you are not sure that you are included in the database, simply log onto the Harlan Online website, www.harlanonline.net, or the Harlan County Emergency Management’s Facebook page, and follow the link to the “CodeRED Community Notification Enrollment” page. It is recommended that all businesses register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number. Those without Internet access may call the Harlan County Emergency Management & E-911 Office, Monday through Friday, (9AM-5PM) to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers can be entered as well. 

CodeRED Weather Warning is an opt-in only weather warning product that taps into the National Weather Service’s Storm Based Warnings. CodeRED Weather Warning automatically alerts affected citizens in the path of severe weather just moments after a warning has been issued. 

About Emergency Communications Network

Emergency Communications Network Inc. (ECN) provides affordable high-speed notification solutions capable of reaching millions of citizens in minutes. ECN’s sophisticated network supports a web-based product suite featuring CodeRED® which enables local government officials to communicate time-sensitive, personalized messages via voice, email and text messaging; CodeRED Weather Warning™ which provides automated alerts to citizens in the path of severe weather just moments after a warning has been issued by the National Weather Service; CheckUp Call™ for scheduling calls to check on at-risk individuals, including the elderly, infirm and latchkey kids; and CodeED® for use by school systems to improve communications with their communities. For more information about Emergency Communications Network, visit emergencycommunications.net

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